ESTHER AKINTIMEHIN

Directed comprehensive administrative support for FEABS Administrative Services LTD, enhancing operational efficiency and leadership decision-making.

• Managed executive communications, overseeing 100+ weekly emails and client calls, ensuring timely responses and maintaining professional client relationships.
• Coordinated and facilitated over 50 virtual meetings, managing all logistics from calendar invites to post-meeting follow-ups, ensuring seamless executive schedules.
• Implemented a refined document management system using Google Drive and CRM tools, decreasing document retrieval time by 40% and improving data accessibility.
• Authored 15+ weekly reports and presentations, providing critical data analysis and well-organized documentation to support leadership decision-making.

Provided essential administrative and operational support at Ken Medical Diagnostic Centre, ensuring regulatory compliance and enhancing patient care workflows.

• Maintained 200+ confidential patient records and billing documents, achieving 100% compliance with medical regulatory standards.
• Delivered comprehensive daily executive support, including meticulous travel coordination and intricate scheduling for senior staff.
• Addressed and resolved 80+ monthly patient inquiries via multiple channels, enhancing patient satisfaction through empathetic and clear communication.
• Developed and optimized clinical documentation processes and administrative workflows, resulting in over 6 hours of weekly time savings for medical staff.